Ase Study; Organizational recomendation and implementation plan

I have included the case study as well as the paper that I am working on. This is a VERY important paper and I only need someone that is experienced in this area to help me. It must be done in the time allowed!! Within the paper I am writing, I have highlighted the areas that need to be worked. Make your font red or keep your portion highlighted so that I may distinguish from the other parts of the paper. This is what I need:

Recommendations
I started the first sentence in which I point the recommendation I want to go with. Including a discussion on how you selected the recommendation (application of the Decision Making tools). (AT LEAST ONE PAGE.)

Implementation Plan (THE FOLLOWING ARE THE CONTENTS OF THIS SECTION AND SHOULD BE AT LEAST TWO PAGES.)
Implementation/collaborative team
Motivating the change
Process and procedure changes
Training
Dealing with resistance

Measures of Progress (COME UP WITH A MEASURES OF SOME SORT, EX. MATRIX, TABLE, ECT.. AND DISCUSS. AT LEAST ONE PAGE)