Aspects of intercultural communication in international business

Write a critical essay on aspects of intercultural communication in international business in response to the following question:


How can the taxonomies (cultural values dimensions) developed by Hall, Hofstede and Trompenaars be used to facilitate effective relationships and minimise misunderstanding in communication between people from different cultural backgrounds who are working together, either across national boundaries or in a multicultural workplace?


You may choose to focus on a limited number of specific cultures in your essay, or apply the question to a specific case of intercultural interaction in business.
Please include a short abstract and a list of references.
will require Harvard style bibliography


Required Textbook

Guirdham, M. (2005). Communicating Across Cultures at Work (2nd Edition). Basingstoke: Palgrave MacMillan.

Selected Reading

-Hampden-Turner, C. & Trompenaars, F. (1996) A world turned upside down: doing business in Asia. In: P. Joynt & M. Warner (eds.)

Managing across Cultures: Issues and Perspectives. London: Thomson, Ch. 17, pp. 275-305.

-Hofstede, G. (1991) Cultures and Organizations: Software of the Mind. London: Harper Collins, pp. 3-19.

-Holliday, A. (1999) Small cultures. Applied Linguistics 20 (2): 237-264.

-Pan, Y., Scollon, S.W. and Scollon, R. (2002). Professional Communication in International Settings. Oxford: Blackwell.

-Schneider, S.C. and Barsoux, J.-L. (2003) Managing Across Cultures (2nd Ed.). Harlow: Pearson Education.

-Soderberg, A.M. and Holden, N. (2002)  Rethinking Cross Cultural Management in a Globalizing Business World , International Journal of Cross Cultural Management, vol. 2, issue 1, pp. 103-121.

-Spencer-Oatey, H. & Xing, J.Y. (2008) Issues of face in a Chinese business visit to Britain. In: H. Spencer-Oatey (ed.) Culturally Speaking: Culture, Communication and Politeness Theory (2nd Ed.). London: Continuum.

Further Reading

-Adler, N. (2002) International Dimensions of Organizational Behavior (4th Ed.). Ohio: South-Western College Publishing.

-Berger, M. (ed.) (1996) Cross-Cultural Team Building. Maidenhead: McGraw-Hill.

-Blommaert, J. & Verschueren, J. (eds.) (1991) The Pragmatics of International and Intercultural Communication. Amsterdam: John Benjamins.

-Cornes, A. (2004) Culture from the Inside Out. London: Nicholas Brealey.

-Cutler, J. (2005) The Cross-Cultural Communication Trainer s Manual Vol. 1. Aldershot: Gower, pp. 105-124.

-Ferraro, G.P. (1998) The Cultural Dimension of International Business (3rd Ed.). New Jersey: Prentice Hall.

-Fox, K. (2004) Watching the English: The hidden rules of English behaviour. London: Hodder & Stoughton, pp. 176-207.

-Gudykunst, W.B. (ed.) (2005) Theorizing About Intercultural Communication. London: Sage.

-Gumperz, J. (ed) (1982) Language and Social Identity. Cambridge: CUP.

-Hall, E. T. (1976) Beyond Culture. New York: Doubleday.
Hampden-Turner, C. and Trompenaars, F. (2000) Building Cross-Cultural Competence. How to Create Wealth from Conflicting Values. Chichester: John Wiley & Sons.

-Hofstede, H. & Hofstede, G.J. (2005) Cultures and Organizations: Software of the Mind. Maidenhead: McGraw Hill.

-Holliday, A., Hyde, M. & Kullman, J. (2004) Intercultural Communication: An advanced resource book. London: Routledge.

-Joynt, P. & Warner, M. (eds.) (1996) Managing across Cultures: Issues and Perspectives. London: Thomson.

-K0tthoff, H. & Spencer-Oatey, H. (2007) [eds] Handbook of Intercultural Communication. Berlin: Mouton de Gruyter.
MA Intercultural Communication/Applied Linguistics
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-Lustig, M.W. & Koester, J. (1999) Intercultural Competence: Interpersonal Communication across Cultures (3rd Edition). New York: Longman.

-Markus, H.R. & Kitayama, S. (1991) Culture and the self: implications for cognition, emotion, and motivation. Psychological Review, 98 (2), pp. 224-253.

-McSweeney, B. (2002)  Hofstedes model of national cultural differences and their consequences: A triumph of faith a failure of analysis Human Relations, Vol. 55, No. 1, 89-118.

-Mead, R. (2005) International Management: Cross-Cultural Dimensions (3rd Ed.). Cambridge: Blackwell.

-Schwartz, S.H. (2004) Mapping and interpreting cultural differences around the world. In: H. Vinken, J. Soeters, & P. Ester (eds.) (2004)
-Comparing Cultures: Dimensions of Culture in a Comparative Perspective. Leiden, The Netherlands: Brill, pp. 43-73.

-Scollon, R. & Scollon, S.W. (1995) Intercultural Communication. Oxford: Blackwell. Chs.1-5.

-Spencer-Oatey, H. (2008) Culturally Speaking : Culture,
-Communication and Politeness Theory (2nd Ed.). London: Continuum.
Spencer-Oatey, H. & Franklin, P. (2009) Intercultural Interaction: a multidisciplinary approach to intercultural communication. Basingstoke: Palgrave MacMillan.

-Storti, C. (2001) The Art of Crossing Cultures. London: Nicholas Brealey.

-Ting-Toomey, S. (1999) Communicating across Cultures. New York: The Guilford Press.

-Trompenaars, F. and Hampden-Turner, C. (1997) Riding the Waves of Culture: Understanding Cultural Diversity in Business. London: Nicholas Brealey.

-Ward, C., Bochner, S. & Furnham, A. (2001) The Psychology of Culture Shock (2nd Edition). Hove: Routledge.

-Wierzbicka, A. (1997) Understanding Cultures through Their Key Words. Oxford: OUP.