CM621-0804A-01 Ethics, Policy, and Law in Health Care Management Phase 3 Individual Project 2
Deliverable Length: 1-2 pages-MUST BE IN MEMO FORMAT
Details: Patient satisfaction is a key factor in managing the quality of care for any medical practice. There are several means by which a healthcare manager might gather patient satisfaction information to help formulate quality of care policies. After conducting a survey, the Director of Administration asks you to write a professional memo summarizing the factors that affect patient care satisfaction. Cite your references using APA guidelines.
Points Possible: 100
Date Due: Friday, Nov 07, 2008 BY 12am eastern time
Objective: Assess health care policy decisions in a politically competent manner, recognizing the roles of context, participants, and process in policy-making.
MEMO FORMAT REQUIRED.
Think about what factors are important to the patient during his health care experience ? Be specific.