Conflict in management,,negotiation between management and union, Case study

i want you to absorb the material attached,and read it to get a comprehensive prospect about the case,concentrating on the cases attached(very important)cause mostly the answeres would be in the cases and the cases included in the material are similar to the case.
i want the answers from the material,i have divided the material into 4 topics,i believe the first two tasks would be from the the first two topics,and the task about calling a third party(the union) is in topic 4.
i dont want any references, the answers of all the questions in the material and from the cases,i dont want any answers from out the materials,bibliography is not required,no need for referencing
please concentrate on the materials and the cases and youl find the answers within it.