Critically evaluate the strategic plan or strategic initiatives used by New Zealand Customs

The name of the lecture is: Leading and Managing Change

Case study (25%): An essay of 1,500 words critically evaluating the strategic plan or strategic initiatives used by one of the organisations selected by each student from the case studies done in the workshops up to 17 September. There is no research required for the case study other than the material from the uploaded case study. Students may wish to apply research of theory in addition to that used in class. It will be critical to draw upon the theories covered to date in making the evaluation.

The material uploaded is about New Zealand Customs Services

Beer, M & Nohira, N a?Cracking the Code of Changea? in HBRas 10 Must Reads on Change. HBR Press. 2011
Kotter, J Buy-in: saving your good idea from getting shot down. HBR Press. 2010. pp 83 a 85 and 87 107
Platt, T. a?The New Zealand Customs Service: recruitment, selection and integritya? ANZSOG case study. 2005