Ethics and Comunication) Reflection on Communication

a visitor to our class made a presentation about Communication and we were asked to reflect on that presentation
we are supposed to make it more personal and give personal examples
the following are the most inportant points i want to write about
-the important of making sure not to respond to email will you are not in the right mood (anger) and how this can lead to desaster
-the important of knowing when it is appropriate to pick up the phone or visit someone in persone instead of writing an email
-Address your email only to the person (people) who should /must receive it. be aware of Reply to allbutton you may regret it
this should be one page around 300 words. no external resource is required