Eveloping Yourself as an Effective HR/L&D Practitioner

Assessment 1: Developing Yourself as an Effective HR/L&D Practitioner (4DEP)

Core Unit for CHRP and CLDP

Learning outcomes:

1. Understand the knowledge, skills and behaviours required to be an effective HR or L&D practitioner.

2. Know how to deliver timely and effective HR services to meet usersa needs.

3. Be able to reflect on own practice and development needs and maintain a plan for personal development.

All activities below should be undertaken:

Activity A a 600 Words

(Note: The CIPD HR Profession Map can be accessed at: uk/cipd-hr-profession/hr-profession-
map/explore-map.aspx )

Write a report in which you:

. briefly summarise the HR Professional Map (i.e. the 2 core professional areas, the remaining
professional areas, the bands and the behaviours)
. comment on the activities and knowledge specified within any 1 professional area, at either band 1 or
band 2, identifying those you consider most essential to your own (or other identified) HR role.

Activity B a 900 Words

With reference to your own (or other identified) HR role, outline how an HR practitioner should ensure the
services they provide are timely and effective. You should include:

. understanding customer needs (include examples of 3 different customers and 1 need for each, and
explain how you would prioritise conflicting needs)
. effective communication (include examples of 3 different communication methods and the
advantages and disadvantages of each)
. effective service delivery (include: delivering service on time, delivering service on budget, dealing
with difficult customers, handling and resolving complaints)

Activity C a No Word Limit

(Note: CIPD Associate Membership Criteria can be downloaded at

At the beginning of the course you are required to undertake a self-assessment of capabilities as an HR or L&D
practitioner against the CIPD Associate Membership requirements. Produce a report that shows:

. Explain what you understand by continuing professional development
. Undertake a self-assessment against the CIPD Associate Membership criteria, identifying any areas
you need to develop in order to meet them.
. Evaluate at least two development options for meeting needs
. Using a template, such as uk/cpd/guidance/cpdrecordandplan, devise a plan to meet
your development needs, including those identified above, and the achievement of your CIPD
qualification. The plan should be for a minimum of 6 months.

At the end of the course you will be required to:

1. Reflect on performance against the plan,
2. Identify learning points for the future and,
3. Revise the plan by reviewing what you have learnt from each unit against the plan and adjusting
development needs accordingly.

Please note: You will need to submit a draft of Activity C to be marked at the beginning of the course. The
deadline for this is the same as the one set for Activity A and Activity B.

Furthermore, at the end of the course you will receive a second deadline in order to submit your final
version of Activity C. Please discuss this with your tutor if you have any questions.