From the book Complete Office Handbook Third Edition for todays office by susan jaderstrom chapter 2

A Final Exam, from chapter 2 of the Complete Office Handbook third adition by Susan Jaderstrom etc. must must be proper grammer and puntution.and no use of I ,so, me, therefore,no fluff , just need to write about what I learned reading this chapter and some topics of interists. the highlights of the chapter 2