Hapter 4 and the case Welz Business Machines

Chapter 4 and the case: Welz Business Machines. Answer all of the questions at the end of the case as thoroughly and clearly as possible(minimum 150 words).

In addition, answer questions 8 and 17 in the Review and Discussion Question section at the end of the chapter 4 (minimum 150 words for each question) .

Book: Quality & Performance Excellence (7th Edition)

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pass: 12345A