HRISTINA GOLD LEADING CHANGE AT WESTERN UNION

Compare the approach Christina Gold and her leadership team took to lead organizational structure change at Western Union with Kotter and Cohenas eight-step change model. Be sure to identify ways in which Gold and her teamas change initiative was similar to Kotter and Cohenas eight-step change model and the ways in which their approach differed. Include suggestions for how the Western Union change initiative would have benefited from following Kotter and Cohenas change model more effectively.