Iscuss how consultations with service users can improve service provision. Draw on module materials and examples in your answer. 15002000 words

Use materials from units 1 & especially 2
Chapters 2, 3 & 4 in the reader (Reynolds et al in Managing care)
Listen to the audio material
DVD, particularly in Programme 2 a?A meeting of mindsa.
Chapter 2 in Book 1 a?What service users say about services: the implications for
managersa

CD/DVD no-DVD00251 1,Audio CD1,2,3.CD 5727 FACULTY of Health and Social care K303 Open University . K303Managing care (Faculty of health and Social care)

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