Iscuss the application of one of the ten key strategic operations management decisions to a service-based organisation.

Major Assignment Guidelines (40%)
” Written reports are due 12.00noon Friday 8th May 2009
” Word limit 2,000 words +/10%
” Must use comprehensive Harvard in-text referencing
” Report style, with a title, subheadings, and page numbers are required
” A completed statement of authorship must appear as the first page of your assignment.
” Any detection of plagiarism will lead to an immediate fail grade in the task, and possible exclusion from the unit.
” Reports are to be submitted in the assignment drop box located on level 1 DWB
” Note: Your report should be supported by at least ten (10) references. These references should represent a range of relevant sources and include at least five (5) refereed journal articles. References to  wikipedia or to similar unsubstantiated sources will NOT be accepted.