Iscussion: Healthcare Management (week 2)

Please answer/discuss the following prompts (1/2 page per prompt):

1) Consider an example from a past or current job where perceptions or thinking patterns may have had a strong influence on employee behavior. What was the situation, who was involved, and how did they act? Describe the thinking patterns observed. What could have been done differently to change the situation?

2) Identify some healthcare trends in your market. How might they affect a managers role, and how should managers react to and prepare for them? Include the strategic management tools that could be used.

Textbook:
Buchbinder, SB, and Shanks, NH. (2012). Introduction to health care management. (2nd ed.). Burlington, MA: Jones and Bartlett Publishers.