Issertation,Cross Culture Communication at Restaurant

I am having dissertation about cross culture communication at restaurant as i am working in so basically I have to write in literature review about what is cross culture communication.Why it is important.What are the main issues.Model theory or framework of Cross culture communication.How cross culture communication can be organised.

Added on 25.06.2015 10:36
Please include all areas not only communication for example,communication style ,attitude,decision making,belief ,values, diversity