Logistics and Supply Chain Management (E-commerce)

Introduction

Tasks to be completed
The following papers/chapters are to be read as they will form
the theoretical basis of the course:
a?i Ross, D.F. (2003). Introduction to e-supply chain management,
St. Lucie Press, NY, Chapter 1: pp. 1-12.
a?i Mills, J.F. , Schmitz, J., & Frizelle, G.D.M. (2004). A Strategic
Review of Supply Networks, International Journal of Operations
and Production Management, 24(10), 1012-36.
a?i Chen, I. J., & Paulraj, A. (2004). Understanding Supply Chain
Management: Critical Research and Theroretical Framework,
International Journal of Production Research, 42(1), 131-63.
Further
Readings
a?i Chopra, S., Meindl, P., (2004). Supply Chain Management:
Strategy, Planning and Operations, Prentice Hall, NJ, Part II &
III.
a?i Handfield, R. B., Nichols, E. L. (1999). Introduction to Supply
Chain Management, Prentice-Hall, USA, Chapter 1.

Supply Chain Collaboration and Integration

Tasks to be completed
The following two papers should be read as they will form the
theoretical basis of the course:
a?i Romano, P. (2003). Co-ordination and integration mechanisms
to manage logistics processes across supply networks,
Journal of Purchasing and Supply Management, 9, 119-34.
a?i Chandra, C. & Kumar, S. (2000). Supply chain management in
theory and practice: a passing fad or fundamental change?
Industrial Management & Data Systems, 100(3), 100-113.
a?i Bell, C., Supply Chain Integration The Future, Purcon
Consultants
a?i Badoc, J.L. (2001) The Context of E-Supply Chain, Industrial
Management, September-October 2001, pp. 20-22.
Further Readings
a?i Harrison, A. & van Hoek, R. (2005) Logistics Management and
Strategy, FT/Prentice Hall, Essex, Part III.
a?i Hines, T. (2004). Supply Chain Strategies: Customer-Driven
and Customer-Focused, Elsevier, Oxford, Chapter 2-6.
a?i Goodwin, J. S. & Franklin, S. G. (1994). The Beer Distribution
Game: Using Simulation to Teach Systems Thinking, Journal
of Management Development, 13(8), 7-15.
a?i Blois, K.J. (1999). Trust in business to business relationships:
An evaluation of its status, The Journal of Management
Studies, 36(2), 197-215.
a?i Cannon, J.P. & Perreault, W.D. (1999). Buyer-Seller
Relationships in Business Markets, Journal of Marketing
Research, 36(4), 439-60.
a?i Dwyer, R.F., Schurr, P.H. & Oh, S. (1987). Developing Buyer-
Seller Relationships, Journal of Marketing, 52(April), 11-27.
a?i Han, S.L., Wilson, D.T. & Dant, S.P. (1993). Buyer-supplier
relationships today, Industrial Marketing Management, 22,
331-38.
a?i Helper, S. (1991). Strategy and irreversibility in supplier
relations: The case of the U.S. automobile industry. Business
History Review (Winter), 1-29.
Session 3

Information Technology, Electronic Commerce & SCM

Tasks to be completed
The following papers/chapters are to be read as they will form
the theoretical basis of the course:
a?i Ross, D.F. (2003). Introduction to e-supply chain
management, St. Lucie Press, NY, Chapter 1: pp. 13-34,
Chapter 2 & 4.
a?i Chopra, S., Meindl, P., (2004). Supply Chain Management:
Strategy, Planning and Operations, Prentice Hall, NJ, Part IV.
a?i Au, K.F. & Ho, D.C.K. (2002). Electronic commerce and
BUSI1252: E-Logistics, 2009-10 11
supply chain management: value-adding service for clothing
manufacturers, Integrated Manufacturing Systems, 13(4), 247-
54.
a?i Panta, S, Sethi, R., Bhandari, M. (2003) Making sense of the
e-supply chain landscape: an implementation framework,
International Journal of Information Management, 23, pp. 201a
221.
Further Readings
a?i Su, S.Y.W., Lam, H. & Lodha, R. (2005). Collaboration
technologies for supporting e-supply chain management, in
Geunes, J., Akcali, E., Pardalos, P.M., Romeijn, H.E., Shen,
Z.J., Applications of supply chain management and ecommerce
research, Springer, NY.
a?i Anonymous (2000). The e-supply chain-delivering the ebusiness
revolution, The British Journal of Administrative
Management (20), 29.
a?i Anonymous (2001). Concentus deploys E-supply chain
business process tool. Intelligent Enterprise, 4 (3), 58
a?i Badoc, J.L. (2001). The context of e-supply chain
management. Industrial Management, 43(Sep/Oct) (5), 20.


E-Distribution and E-Fulfilment

Tasks to be completed
The following papers/chapters are to be read as they will form
the theoretical basis of the course:
a?i Ross, D.F. (2003). Introduction to e-supply chain
management, St. Lucie Press, NY, Chapter 8.
a?i Straube, F. & Dittmann, L. (2004). E-Fulfilment: Implications
for Global Logistics and Manufacturing, The Proceeding of
IMS International Forum, 866-73.
Further Readings
a?i Travis, T. (2003). Four steps to e-fulfilment. Direct Response.
London: Nov. 41.
a?i Punakivi, M. & Tanskanen, K. (2002). Increasing the cost
efficiency of e-fulfilment using shared reception boxes,
International Journal of Retail & Distribution Management,
30(10), 498.
a?i Woudhuysen, J. (2001). E-fulfilment: The opportunities for the
future: Part One, Interactive Marketing, 2(3), 219-29.
a?i Woudhuysen, J. (2001). E-fulfilment: The opportunities for the
future: Part Two, Interactive Marketing, 2(4), 347-56.

E-procurement and E Supplier Relationship Management

Tasks to be completed
The following papers/chapters are to be read as they will form
the theoretical basis of the course:
a?i Ross, D.F. (2003). Introduction to e-supply chain
management, St. Lucie Press, NY, Chapter 7.
a?i Heywood, J.B., Barton, M. & Heywood, C. (2002) Eprocurement:
managing successful e-procurment
implementation, FT/Prentice Hall, London, Chapter 1-9 & 12.
a?i Puschmann, T. & Alt, R. (2005). Successful use of eprocurement
in supply chains, Supply Chain Management: An
International Journal, 10(2), 122-133.
a?i Knudsen, D. (2003). Aligning corporate strategy, procurement
strategy and e-procurement tools, International Journal of
Physical Distribution & Logistics Management, 33(8), 720-34.
Further Readings
a?i Anonymous (2002) New spend analysis tools to enhance your
e-procurement process. Supplier Selection & Management
Report. Nov; 2(11), 1.
a?i Atherton, M. (2002) The measured approach to eprocurement.
Supply Management, 7(19), 34.
a?i Brandon, B. (2002). Strategic sourcing & e-Procurement,
Chemical Week. 164(37), 29.
a?i OBrien, L. (2002). E-procurement guidelines under fire,
Supply Management, 7(21), 11.
a?i Pallatto, J. (2002). E-procurement tames supply chains.
Internet World. 8(11), 28.
a?i Williams, A. (2002). Why e-procurement makes sense,
Financial Executive, 18(7). 45
a?i Zsidisin, G. A. (2002).E-Procurement: From Strategy to
Implementation, Journal of Supply Chain Management, 38(3),
58.
Session 7

: E-Customer Relationship Management

Tasks to be completed
The following papers/chapters are to be read as they will form
the theoretical basis of the module:
a?i Ross, D.F. (2003). Introduction to e-supply chain
management, St. Lucie Press, NY, Chapter 5.
a?i Winer, R.S. (2001). Customer Relationship Management: A
Framework, Research Directions, and the Future, Haas
School of Business University of California at Berkeley.
Further Readings
a?i Ab Hamid, N. R.; Norizan, K. (2004). Internet Technology as a
Tool in Customer Relationship Management, Journal of
American Academy of Business, Cambridge, Hollywood: Mar.,
4(1/2), 103.
a?i Urban, G. L. (2004). The Emerging Era of Customer
Advocacy,
MIT Sloan Management Review. Cambridge: Winter 2004,
45(2), 77.
a?i Adebanjo, D. (2003). Classifying and selecting e-CRM
applications: an analysis-based proposal, Management
Decision; 41(6), 570-77.



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