Mployee Engagement at a Private For-Profit College and the Impact on Online Student Retention

a minimum of 25 articles that directly applies to your issue/problem. In addition, you have revised your first assignment using the feedback from your faculty instructor. Your main task is to write a literature review on your chosen issue or problem.

NOTE: A literature review goes beyond an exercise in summarizing the articles, which is an annotated bibliography. Here, you will also reflect on and discuss possible areas for future research that are suggested within the literature. You can use this assignment as an opportunity to take a more in-depth look at an aspect that you think will be relevant to your issue or problem. The main purpose here, however, is to locate articles that support, define, and provoke your thinking about your issue or problem, as well as to get experience in writing a literature review.

Length: 10-12 pages

Create a literature review using the following sources:
Fleming, J. (2009). From Gallup: Why engagement is essential. Strategic Communication Management, 13(4), 7.

Maxwell, D. (2009). Engaging the next generation of faculty. The Presidency, 12(1), 5-7.
Pech, R. J. (2009). Delegating and devolving power: A case study of engaged employees. The Journal of Business Strategy, 30(1), 27-32.

Rowley, J. (2003). Retention: Rhetoric or realistic agendas for the future of higher education. The International Journal of Educational Management, 17(6/7), 248253.
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223.

Barsade, S. G. (2002). The ripple effect: Emotional contagion and its
influence on group behavior. Administrative Science Quarterly, 47, 644-675.
Bhattacharya, S., & Mukherjee, P. (2009). Rewards as a key to employee engagement: A
comparative study on I.T. professionals. ASBM Journal of Management, 2(1), 160-175.

Birnbaum, R. (1992). How academic leadership works. San Francisco, CA: Jossey-Bass.

Blackwell, S. S. (2006). The influence of perceptions of organizational structure & culture on leadership role requirements: The moderating impact of locus of control & self-monitoring. Journal of Leadership & Organizational Studies, 12(4), 27-49.

Blase, J. R., & Blase, J. (2004). Handbook of instructional leadership (2nd ed.).
Thousand Oaks, CA: Corwin Press.

Bodla, M., & Nawaz, M. (2010). Transformational leadership style and its relationship with satisfaction. Interdisciplinary Journal of Contemporary Research in Business, 2(1), 370-381.

Boerner, S., Eisenbeiss, S. A., & Griesser, D. (2007). Follower behavior and organizational performance: The impact of transformational leaders. Journal of Leadership & Organizational Studies, 13(3), 15-26.

Branham, L. (2005). Are you engaged? Leadership Excellence, 22(12), 12.

Bryant, M. (2006). Talking about change: Understanding employee responses through qualitative research. Management Decision, 44(2), 246.
Catteeuw, F., Flynn, E., & Vonderhorst, J. (2007). Employee engagement: Boosting productivity in turbulent times. Organization Development Journal, 25(2), 151157.

Chuang, C., & Liao, H. (2010). Strategic human resources management in service context: Taking care of business by taking care of employees and customers. Personnel Psychology, 63(1), 153-196.

Cook, S., (2008). Essential guide to employee engagement: Better business performance through staff satisfaction. London, England: Kogan Page.

Deal, T. E., & Peterson, K. D. (1999). Shaping school culture: The heart of leadership.
San Francisco, CA: Jossey-Bass.
Devi, R. V. (2009). Employee engagement is a two-way street. Human Resource Management International Digest, 17(2), 3-4.

Dewhurst, S. (2009). Does everyone understand what engagement means? Strategic Communication Management, 13(4), 14.

Edvardsson, B., Gustafsson, A., & Roos, L. U. (2010). Improving the prerequisites for customer satisfaction and performance: A study of policy deployment in a global truck company. International Journal of Quality and Service Sciences, 2(2), 239258.
Fleming, J. (2009). From Gallup: Why engagement is essential. Strategic Communication Management, 13(4), 7.

Frank, F. D., Finnegan, R. P., & Taylor, C. R. (2004). The race for talent: Retaining and engaging workers in the 21st century. Human Resource Planning, 27(3), 12-25.

Heger, B. K. (2007). Linking the employment value proposition (EVP) to employee engagement and business outcomes: Preliminary findings from a linkage research pilot study. Organization Development Journal, 25(2), 121-132, 233.
Kahn, W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.

The articles need to give information towards the problem statement as listed below:
Problem Statement
Student retention across educational institutions continues to decline across the nation and cause numerous problems for the students themselves as well as the institutions. When students are not engaged it results students dropping out prior to graduation causing problems for the student and institution. One of the contributing factors to the declining retention in one private for-profit online college is the disengagement of the faculty and staff. In academia, faculty members disengagement from institutional governance is increasing, according to national surveys of university and college faculty (Maxwell, 2009).