Mployee Relations Practice Assignment (Royal Mail Case Study)


Assessment Tasks:

In order to complete the assignment you will have submitted a research portfolio, including:

1. A briefing paper (covers learning outcome 6) for the recent negotiations, which might have been used to brief individuals from your side before the meeting on key arguments, bargaining positions, and tactics etc. (target length 500 words).(See Notes taken from roleplay meeting  attached)

2. A report (covers learning outcomes 1-5) on the company s (Royal Mail  Must see Case Study attached) employee relations procedures and practices, that draws upon appropriate literature, citing a minimum of ten academic sources and in particular (target length3500 words):

 Critically analyses and examines the conduct of collective bargaining as reported in the case study and as demonstrated in the recent negotiations that you attended.
 Reviews the success or failure of the process in creating or resolving conflict, together with alternative methods of conflict resolution such as arbitration and conciliation.
 Identifies whether disciplinary action might be taken by the company against any of its employees and also whether any grievances might be lodged by employees against the company.
 Suggests what should be done in order to protect either the company s position or an appellant s position at any subsequent employment tribunal.
 Considers the future recognition of the trade union together with alternative strategies that the company might adopt in order to manage its employee relations in the future in terms of either participation and / or involvement techniques.

3. A full reference list showing all the published source materials that you cited in the text of your report.
4. A completed Self-Assessment Sheet (attached).

Some of the following
Rollinson, D. & Dundon, R. (2007) Understanding Employee Relations, Maidenhead: McGraw-Hill.
ACAS Codes of Practice
Beardwell, J. & Claydon, T. (2007) Human Resource Management  A Contemporary Approach, 5th ed, Harlow: Pearson.
Bennett, R. (1999) Employee Relations, 2nd ed, M&E Pitman.
Blyton, P. & Turnbull, P. (2004) The Dynamics of Employee Relations, 3rd ed, Basingstoke: Palgrave.
Bratton, J. & Gold, J. (2007) Human Resource Management: Theory & Practice, 4th ed, Basingstoke: Palgrave.
Burchill, F. (2008) Labour Relations, 3rd ed, Basingstoke; Palgrave.
Daniels, K. (2006) Employee Relations in an Organisational Context, London: CIPD.
Darlington, R. (2009) What is the Point of Industrial Relations? In Defence of Critical Social Science. Manchester: BUIRA.
Farnham, D. (2000) Employee Relations in Context, 2nd ed, London: CIPD.
Gennard, J. & Judge, G. (2005) Employee Relations, 4th ed, London: CIPD
Hollinshead, G. Nicholls, P. & Tailby, S. (2003) Employee Relations, 2nd ed, Harlow: Pearson.
Legge, K. (2005) Human Resource Management  Rhetorics & Realities, Anniversary Edition, Basingstoke: Palgrave.
Lewis, P. Thornhill, A. Saunders, M. (2003) Employee Relations  Understanding the Employee Relationship, Harlow; Pearson
Pilbeam, S. & Corbridge, M. (2002) People Resourcing, 2nd ed, Harlow: Pearson.
Rose E, (2008), Employment Relations, 3rd ed, Harlow: Pearson.
Salaman, G. Storey, J. & Billsberry, J. (2005) Strategic Human Resource Management  Theory & Practice 2nd ed, Sage.
Salaman, M. W. (2000) Industrial Relations: Theory & Practice, Prentice Hall, Harlow: Pearson.
Storey, J. (2001) Human Resource Management, 2nd ed, London: Thompson.
Torrington, D. Hall, L. & Taylor, S. (2005) Human Resource Management, Harlow: Pearson
William, S. & Adam-Smith, D. (2010) Contemporary Employee Relations: A Critical Introduction. 2nd ed. Oxford University Press.


British journal of industrial relations.
Employee relations
Human resource management journal.
Industrial relations journal.
Personnel Management (Monthly Journal of the CIPD).


ACAS for information on employment regulations and dispute resolution: