Nalysis: Key Factors Influencing Service Delivery in Human Service

In this essay you are asked to analyze and synthesize materials from your readings into a coherent whole focusing on key components of service delivery. To accomplish this goal, you should:
Review the readings and mini-lectures to ensure that you have a good understanding of their content.
Write an 5-7 page paper addressing the following:
Summarize the thinking and processes by which human service workers identify community resources, make referrals, and reach out to the community in delivering human services.
The impact brokering, advocacy, mobilizing have on effective service delivery.
The impact organizational structure and leadership have on effective service delivery.

You will be expected to develop a coherent discussion. Remember the readings are the raw materials or sources of information for you to exploit. They provide you with a CONTEXT to the questions to be addressed in the paper. Remember to use all of your readings and any other source you believe will be helpful in writing the paper.
You should define all the technical terms of the assignment such as brokering, organizational structure, etc. and cite the course texts. Footnotes (endnotes) and a bibliography are required. Be sure to provide concrete examples to demonstrate that you understand the concepts.

Books using for course is Delivering Human Service (a learning approach to practice) By Halley, Kopp, Austin 4th edition and Case Management in Social Work by Julius Ballew and George Mink, Second Edition