Nalysis of the impact of customer care practices on public health care delivery among the university hospitals in Ghana

The focus of this research paper should discuss the various customer care practices that need to be promoted and those that should be revised in the university hospitals in Ghana

B The recommended structure is as follows :

1 Abstract
2 Introduction
3 Problem statement
4 Objectives ( mixed methods) with tables & graphics
5 Literature review :funnel approach ie world, Africa west African and more on Ghana
6 methods ie quantitative and qualitative approaches
7 Findings/ Results
8 Recommendations
9 conclusion
10 References ie APA format
This paper is meant for publication and therefore require regor and logic