Nswer 9 questions about Leveraging IT for Business
The work consists of TWO (2) sections, you must answer all two, but note that you have choice in second section answering just five of the nine options in section 2.
Section 1: Outsourcing Opens Doors in Global Village(total 4 questions,write bewteen 300 to 350 words in each answer)
Section 2: Short Answer Questions(Choose just FIVE from the following NINE questions to answer. Make your answers
short and to the point. Remember answer only FIVE of these questions. Write between 200 to 250 words in each question)
Section 1: Topic for case Outsourcing Opens Doors in Global Village
SOURCE: Renee Switzer, a?Outsourcing opens doors in global villagea?, au, March 20, 2006, accessed from: 03/19/1142703218218.html.
1.Discuss what you consider to be the major benefits and difficulties with outsourcing/offshoring.
2.James Haensley, FooBooOnline.coms vice-president of operations and information technology, believes that Australian companies need to actively participate in the global village, which has emerged since the advent of the internet. why you agree or disagree.
3.If you were a manager for a midsized Australian company and your boss has just informed you that the company is considering outsourcing or even offshoring over 50 percent of its operational and managerial level ICT systems development, operation and maintenance. Which ICT systems in your organisation should be kept in-house and which should be outsourced/offshored? Provide examples and explain your decisions.
4.What issues (internal and external) should you consider when you are deciding which systems to outsource? Provide examples to justify your answers.
1.List the typical support that ICT provides at the operational level within a Hospital. Then mention one way in which ICT supports the managerial level of a Hospital.
2.List the typical support that ICT provides at the operational level within Nokia. Then mention one way in which ICT supports the managerial level of Nokia.
3.What is Knowledge Management? How does Knowledge Management improve the decision making capability of an organisation?
4.What is Customer Relationship Management? How does Customer Relationship Management improve the decision making capability of an organisation?
5.When using a Decision Support System (DSS), Construct an example to illustrate the difference between Sensitivity Analysis and Scenario Analysis.
6.When using a DSS in supporting a capital investment decision on, say the purchase of a Fijian hotel, a number of variables are included in the analysis. However, certain important factors would be difficult to include in the DSS. Give examples and explain how you would cope with these factors in your overall analysis in support of the manager making the investment decision.
7.It has been said that the real challenge in implementing Knowledge Management is in the Organisational Enablers. List and describe various Organisational Enablers.
8.An organisational culture of a?Information Silosa? has been cited as one impediment to implementing Knowledge Management. Explain what that means and what change would be necessary to overcome that impediment.
9.Cloud Computinga and how might it change the way in which computing power is provided to businesses?
I will upload some lectures for you,according to these lecture notes to answer all the questions.Do not have to list the references,that means you can use as much as sources you want.