Oes managers behaviour and leadership skills effect productivity

my proposal is done, and the questionnaire needed can be made up. i wil send the questionnaires for managers and staff that i did however new one can be created, later on , however they may need modifying as they are a rough guide. I have a study guide to follow that i would like to post if you could supply me with the address. Some of the things i need in my lit review for the dissertation is to;
1.Define management
2.Define leadership.
3.Schools of leadership
4.Roles of management
5.Where is discussion on other aspects such as:
relationship management
conflict management
management development

linkage to my aims, general comments are also needed as in what the author(meaning the writer is trying to say
harvard referencing