Ommunication and Problem Solving Module 4 (Case)


Please write a 2 to 3 page paper in which you assess the role of conflict in the health care environment.

Please read the following article, then answer the items below:

Pawar, M. (2007, May). Getting Beyond Blame in Your Practice. Family Practice Management, 14(5), 30-34.

a) How did conflict arise in the health care team?

b) Why was communication important to resolving the conflict?