Ommunication based on observation made from a DVD of a communication between a health professional and client(s)
Main instructions will be uploaded.
using the literature to support the discussion. You may find it helpful to structure the essay in the following 4 sections.
1. Identify the intended goal of the interaction from the health professionals point of view. Discuss the appropriateness and effectiveness of the approach to communication taken by the health professional.
2. Discuss relevant models and methods of communication.
3. Identify the forms of communication used by the health professional in the video and suggest other additional or alternative forms of communication which might have been used. Include appropriate issues like the way the HP introduces herself, the type of questions used, the use of various communication skills such as listening, reflecting back, summarizing, the use of empathy, silence etc
4. Where there are issues of distress or conflict, suggest other alternative or additional skills and strategies that might be adopted.
MUST USE BOOKS
Berry, D. ( 2007) Health Communication Theory and practice. Open University Press Pp 8-25
Corcoran, N. (ed) ( 2007) Communicating Health: Strategies for Health Promotion. London: Sage Ch 2 Pp 36-41
Ewles, L. & Simnett, I. ( 2003) Promoting Health. A Practical Guide. 5th Edition. London: Bailliere Tindall Pp 197-200
Adler, R. & Rodman G.. ( 2006)( 9th Ed) Understanding Human Communication . Oxford University Press Pp 116-129
Brown,B., Crawford, P., Carter,R. ( 2006) Evidence-based Health Communication. Maidenhead: McGraw-Hill Ch 8
Ewles, L. & Simnett, I. ( 2003) Promoting Health. A Practical Guide. 5th Edition. London: Bailliere Tindall Pp 187-193; Ch 12