Ommunication, Conflcit, and Cooperation

Hocker and Wilmot discuss the overlapping nature of TRIP goals (topic, relational, interest, and process) and how goals change in and through interaction(86-98). In the attached dialogue between a manager and subordinate, discuss how the interests and goals of the parties overlap and change over the course of their conversation.

Book; Interpersonal conflict: Joyce L.Hocker, William W. Wilmot (9th Edition.)