Ompany Analysis on how they can change to be more innovative

This paper needs to be about how a grocery store (writers choice) can change to be more innovative. The writer should review the attachment. The attachment is the framework and the writer should write about the grocery store. I have circled the 3 dimensions of what needs to be discussed which are: Customers, Processes and Presence.

This assignment challenges you to write about a real-life experience of organizational change that happened. For example, a company-wide downsizing, a quality management program, a merger, a change of leadership.