Omponent 1: write a report on a Critical Incident in healthcare / component 2: Analysis of the Critical Incident in Component 1

Component 1: write a report on a Critical Incident in healthcare ( 500 words)

Details of the task: Analyse and present information to support professional decision making Reflect upon, and learn from, personal experience to inform future practice.

component 2: Analysis of the Critical Incident in Component 1 ( 1900 words )

Details of the task:
1. Identify the ways in which resource management contributes to effectivehealth care
2. Discuss the ways in which teamwork may impact upon performance inhealth care
3. Understand basic principles of operations management applied to healthcare
4. Explore the role of managerial tools in improving the selection and performance of health workers
5. Appraise the value of effective management in the achievement of positive outcomes
6. Propose strategies for effectively managing conflict within the health workplace
7. Demonstrate an understanding of the importance of clear and
unambiguous communication skills in the safe delivery of health care