Onflict Identification and Resolution :BUS/ Organizational Behavior
Conflict Identification and Resolution
We live in a very complex and culturally diverse society. When we bring individuals together from diverse backgrounds in a work environment conflict can arise when expectations are not realized or met. Rather than hoping conflict will go away, this paper will explore and identify the reasons for conflict and how to successfully address them in a team environment.
Write a four page paper (excluding title and reference pages) assessing the components of conflict. The following need to be addressed within the paper:
a. Describe a conflict within an organization or team with which you are familiar.
b. Identify and describe the source(s) and level of the conflict and support with evidence.
c. Describe the steps taken to resolve the conflict or, if it is an ongoing conflict, propose steps to resolve the conflict.
d. Describe a minimum of three conflict outcomes that could reasonably occur as a result of the conflict resolution. Support your reasoning for each possible outcome.
The paper must use a minimum of three scholarly sources, in addition to the textbook, the paper must be formatted according to APA style
Baack, D. (2012). Organizational behavior. San Diego, CA: Bridgepoint Education, Inc.
Read the following chapters in Organizational Behavior:
1. Chapter 5Motivation in the Workplace
2. Chapter 6Groups and Teams
3. Chapter 7Negotiation and Conflict