OW DID THE FINANCIAL CRISIS IMPACT THE IMAGE OF SWISS BANKING?

Hey i will send u all the info, but basically u have to concentrate on the corporate image of the bank, i will send u all the info in instructions. also i will send u the paper with question, but plz dont type in it, type in separate word doc. because i work in group and it is group document. let me know if u can do it. Servqual and 5 dimensions.thx