Ow does online banking affect the banking industry

The list below states the order of sections required (e) Table of Contents
(f) List of Symbols, Notations and Abbreviation (where appropriate)
(g) List of Tables/Figures/Graphs/Cases
(h) Abstract
(i) Body of the Text (including citations)
(j) Appendices
(k) Bibliography

Furthermore I will send my dissertation proposal as a guideline