Ritical analysis on potential benefit of using CRM in organization

Dissertationas/Projectas overall aims & objectives:
(The general parameters of the research should be
outlined and explained) Total words: 1,500 words
a? Literature review (up-to-date and recent debates)
a? Methodology a (suitable technique(s) / approaches)
a? Data collection a (sources of information)
a? Data analysis a (selection of methods of data analysis)
a? Bibliography a (a brief list of your reference i.e. books and articles)
a? Websites a (a range of useful websites)
a? Time scale & Plan (briefly discussing your action plan and your potential time-table)