Ritical Inccident Staffs Values and Attitude

The aim is to critically examine and critical incident experienced during placement. The main problem ive had during my placement is to do with how staff talk and treat paitents often taking down to paients and no thought given to personal feelings,
The critical incident is about Staffs Values and Attiudes towards paients with Learning Disablites(Forensic Paients) within long stay hospital.

Must use Harvard referencing system.
John OBrians 5 Accomplishments
Valuing People (White Paper)
Wollenburger Principles of normolisation
department of health valuing people implentation guidelines
No Secrets document
human rights act
any Nursing journals or books you may find
A new sratergy for learning disabilty for 21st century