Ritical Response Question #1: Investing in Human Capital

Critical Response Question #1: Investing in Human Capital:

The article a?Putting People Firsta? was based on scientific research in the field of management and leadership, but was written to be useful to practicing managers and improve their understanding of the best practices used to turn human talent into a business advantage. Of the seven best practices discussed in the article, which did you find most surprising, and why?
please use easy sentences and words.