Word mini-paper is required with a choice of topics available

Why do airlines need to keep costs down, efficiency up and communications flowing for market success? Describing what managers do is not an easy task. However, in completing their work they exhibit a common set of characteristics. Fayolas management functions provide a very practical model to categorise the activities of a manager and Katzas management skills are very useful to understand the competencies that a manager requires.

Please choose one of these subjects (note one only) that are shown in bold print above and describe why it is so important in the aviation industry. The use of examples from the text: From Worst to First and/or your own experience in the academic or work environment are encouraged. In addition to airline examples, those from airport, air traffic control, maintenance, flying training and the logistic sectors are also encouraged. Please place your paper under the appropriate subject heading.